Office 365 Contact Synchronization

Are you annoyed by incomplete or missing contacts on your mobile? You do not recognize who is calling you from the office? With our solution we provide a remedy, simple and inexpensive.

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Key Features

Benefit from the following advantages with Office 365 Contact Synchronization


Caller identification

Enable automatic caller identification, for example of work colleagues, customers and suppliers on the smartphone or in Microsoft Teams (*requires Enterprise license as well as Teams DR) and Outlook.


Centralized data source

Keep Outlook contacts centralized, no redundancies and lost contacts when employees leave. Any data source that is accessible is possible (ERP, CRM, custom DB, CSV, Exchange Mailbox etc.).


Always up to date

All employees always have up-to-date contact information, whether from colleagues at work or from central contact sources in Office 365.

Initial situation

The standard at many companies.

  • Contact data of customers, suppliers and partners is not managed centrally, especially on mobile devices.
  • Employees keep their personal contacts in Outlook or on the mobile itself.
  • This creates unnecessary effort for employees as well as redundant, decentralized address data.
  • The quality of the contacts is not ensured.
  • When an employee leaves, information is often lost.
  • There is no caller identification on enduser devices because not all contacts are available in the personal contact folder. Not even work colleagues are recognized.

A simple solution

TwinCap First offers with Office 365 Contact Synchronization a simple solution that addresses the most common problems.

Contacts are synced from a central location to individual mailboxes as desired.

All employees are automatically synchronized from Office 365 and are always available on mobile (if enabled with Outlook Mobile)

Office 365 Contact Synchronization


Billing is based on synchronized users per month, either in EURO or CHF.

For customers with more than 250 users, please contact us for indivual pricing options.


We will be happy to answer any questions you may have about contact synch. Please also see our FAQ TwinCap First AG Contact Synch

Christoph Schoch

Christoph Schoch


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  • Initial Setup cost is depending on your data source / access. Please contact us for a quote.
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